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If you do not see the USB video adapter in Device Manager, refer to the following FAQ. When you test the video cables, video source, video destination, and USB video adapter, it is recommended that you do the following:Ĭheck Device Manager under Display adapters, Universal Serial Bus controllers, or USB Display adapters. To do this, press the Windows key + R, type devmgmt.msc, and press Enter to open Device Manager. When you test your cables, it is recommended that you do the following: Ideally, you should test a component that you know works in another setup. Use a different video cable, video source, video destination, and USB video adapter in your setup to see if the problem persists. Use the video cables, video source, video destination, and USB video adapter in another setup to see if the problem is with the components or the setup. To test your setup components, try the following: You can test to make sure that the following components are working correctly and are not the source of the issue:

When you troubleshoot issues with a USB video adapter, there are some quick tests that you can complete to rule out potential problems.